Digi-TAM Supply Chain Consulting

Managed support for supply chain applications and planning teams

Digi-TAM provides ongoing support for planning applications, legacy JDA/i2 estates, data issues, reports, runbooks, releases and user training through UK and US supply chain outsourcing delivered from Hyderabad.

Digi-TAM capability

Managed support for supply chain applications and planning teams

Stabilise

Define support scope, service levels, runbooks, ticket categories and escalation paths.

Modernise

Resolve recurring issues through root cause analysis, training and process fixes.

Support

Use Hyderabad delivery for reliable managed service coverage for UK and US clients.

Managed supply chain support

Remote support for critical planning and supply chain applications.

Digi-TAM can provide ongoing support from Hyderabad with UK and US client management routines for organisations that need reliable supply chain application and process support.

Application triage

Log, classify, investigate and resolve planning, data, interface and reporting issues.

Runbook operations

Maintain job schedules, support procedures, incident notes and escalation paths.

Release and testing support

Support testing, regression packs, UAT, cutover and hypercare.

Continuous improvement

Convert repeated incidents into fixes, training and process changes.

Supply chain consulting team planning managed support

Visual proof

Remote support for critical planning and supply chain applications.

Digi-TAM can provide ongoing support from Hyderabad with UK and US client management routines for organisations that need reliable supply chain application and process support.

Service scope

How Digi-TAM can help.

Support desk

Defined hours, scope, SLAs and escalation routes.

Legacy JDA/i2 support

Support for older but business-critical planning estates.

Data and report support

Issue investigation and reporting changes.

Knowledge management

Runbooks, FAQs and training material.

Monthly service review

Tickets, root causes, improvements and roadmap.

Project extension

Scale into migration or optimisation work when needed.

Delivery model

UK & US supply chain outsourcing delivered from Hyderabad.

Use Digi-TAM for UK-managed and US-facing SCM workstreams where process knowledge, integration support, data cleanup, testing, documentation and managed support can be delivered by our Hyderabad consulting team.

Remote consulting and managed support from Hyderabad, India.
UK and US client engagement with structured offshore delivery governance.
Focus on measurable supply chain outcomes: service, inventory, cost, speed, resilience and adoption.
Vendor-neutral support across legacy i2/JDA estates and modern planning platforms.

Next move

Stabilise legacy planning, modernise operations and build AI-ready supply chain capability.

Talk to Digi-TAM